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Frequently Asked Questions

 1- Who is ?
We are authorized retailers for St.Maarten. We have been Internet-based since June 2002. In view of the top quality of our products, our excellent prices, and our first-class service, we have become on of the top for the "Largest selection of cuban cigars under one roof... in the Caribbean."
2- Why are our prices the lowest on the Internet ?
Because we are retailers offering no tax and our principal business is to buy large volume merchandise at the best price, So that we can offer the best & the lowest price in the market & online .
Likewise, our philosophy consists in offering our customers our best prices unlike other competitors who charge excessive amounts and take advantage of the difficulty of finding authentic Cuban cigars in the Off-line market.
3- How can I be sure that you sell ?authentic Cuban? cigars ?
In the first place because Cigar Emporium only major markets Cuban Cigars and in the second place we are official dealer from Cuba, dealing only in authenthic Cuban Cigars , giving you the best of Cuban cigars direct from Cuba , guaranteed fresh & the best services . We like to build up relation & take care your deal, than you deal with us for the first time or second time or third time......  we do not believe in one time dealing but for a long term , keeping the quality & services consistent. For more information see the page absolute guarantee.
4- What payment methods do you accept ?
We accept all Credit Cards from Visa & MasterCard , Amex to Discover.
5- How long will it take before I receive my order ?
All incoming orders are shipped on the same day or the day after reception, depending on the order entry time in our server. In US, the shipment lead time is 1 or 2 working days. You usually get your shipment with in 16 to 24 hours of order place. At the time of shipment you are also given tracking No. & further information if any. For more information check or see the page shipping information.
6- Will my order arrive in optimum conditions ?
Our greatest worry is for our customers to be completely satisfied with their purchase. Our cigars are perfectly stored and conserved in our store at a temperature of 10º centigrade [50º Fahrenheit] and a 68% humidity. We handle them carefully and package them ingeniously, by vacuum sealing which enables the cigars to maintain the freshness of a recently handcrafted cigar.
7-Do you ship to the US ?
No. We do not ship Cuban Cigars to USA but to the rest of the world we do ship cuban cigars.
If you need further information regarding shipment methods , please contact us at
8- Why should I buy my cigars in ?
Because :
1- We offer the BEST prices
2- We try to offer our customer the BEST service every day
3- Our products are of the BEST quality and, above all, because they are ?authentic Cuban cigars?
4- You will continually receive promotional offers and products at a discount that only Cigar Emporium may offer
5- In addition to being your cigar suppliers, we want to be your friend

                        Cigar Emporium

The largest selection of Cuban cigars under one the Caribbean

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Cigar Emporium Duty Free

Front Street # 66, Unit - 1
Philipsburg, St. Maarten

Cigar Emporium II Duty Free
Front Street # 31, Unit - 2
Philipsburg, St. Maarten


Telephone: 1-721-542-2787

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Cigar Emporium 2003

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